PRIVACY POLICY
Effective Date: January 2026
Introduction:
RIGID SENSES (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rigidsenses.com, place orders, or interact with us online.
By using our website, you consent to the practices described in this policy.
Information We Collect:
We may collect the following types of personal information:
Information you provide directly: name, email address, shipping and billing addresses, phone number, order details, payment information.
Automatically collected information: IP address, browser type, operating system, pages visited, time spent on the site, and other analytics data.
Communication data: correspondence with customer support or inquiries submitted through forms or email.
How We Use Your Information:
We use your personal information to:
Process and fulfill your orders, including shipping and returns
Communicate order updates and respond to customer inquiries
Improve and personalize your shopping experience
Send marketing communications if you have opted in
Comply with legal obligations
Cookies And Tracking Technologies:
We use cookies and similar technologies to:
Enhance your shopping experience
Analyze website performance
Deliver targeted advertising and marketing campaigns
You can manage or disable cookies through your browser settings. Note that some features of the website may not function properly if cookies are disabled.
Sharing Your Information:
We may share your personal information with third parties that help us operate our business, including:
Shopify (our e-commerce platform)
Payment processors and financial institutions
Shipping and logistics providers
Analytics and marketing platforms
These parties are contractually obligated to protect your data and use it only for the purposes we specify.
International Data Transfers:
Your personal information may be transferred to and stored in countries other than your country of residence, including where our servers or service providers are located. We ensure that appropriate safeguards are in place to protect your data during international transfers.
Your Rights:
Depending on your jurisdiction, you may have the right to:
Access, correct, or update your personal information
Request deletion of your personal data
Restrict or object to processing of your information
To exercise these rights, please contact us at info@rigidsenses.com. We will respond in accordance with applicable laws.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security:
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure.
Children’s Privacy:
Our website is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.
Changes To This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top indicates when the policy was last revised. Please review this page periodically.
Contact Us:
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Email: info@rigidsenses.com
Website: https://rigidsenses.com